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Employment Opportunities

Australian Communication Exchange (ACE) is a consumer based, commercially operated, not for profit organisation. ACE is dedicated to providing a quality telecommunication service for people who are Deaf or who have a hearing or speech impairment.

Relay Officer - Contact Centre Enviroment - Permanent Part Time and Casual roles available

- Brisbane based role - Stones Corner location
- Fantastic opportunity to work flexible hours in a rewarding role
- Inbound customer assistance environment, with full training provided
- NO complaining customers or sales targets!

Australian Communication Exchange (ACE) is a not-for-profit, Australian organisation dedicated to empowering those who are Deaf or have a hearing, speech or communication impairment, to obtain access to the telephone and other telecommunication networks.

The role

Relay Officers use innovative technology to relay calls from people who are Deaf or have a hearing or communication impairment and members of the general community. The National Relay Service operates 24 hours a day, 7 days a week.

To be successful, applicants need to demonstrate the following skills:

- Typing Speed of at least 50 words per minute
- Keyboard accuracy of 98% or more
- Proficient spelling and vocabulary skills in English
- Ability to handle sensitive and confidential information

To apply

To submit your application, in strict confidence, please email your resume to recruitment@aceinfo.net.au, or send by fax to 07 3815 7601.

Download Position Description rft
Download Position Description pdf

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