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Downloads

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Available Resources

As far as possible, all material on the ACE website is available in two formats, Adobe Portable Document Format (.PDF), and Rich text Format (RTF). In order to view the PDF files, you will require the Adobe Acrobat Reader, free to download from the Adobe web site.

If you are having difficulty downloading any of the resources available from the ACE web site contact us. We are happy to come to an alternate arrangement to suit your needs.

Download Index

ACE Annual Reports
ACE Membership
Frequently Asked Questions
Friends of ACE Support Program 2006
National Relay Service Plan 2005 - 2006
NRS Call Refusal Letter from the Office of the Privacy Commission

ACE Annual Reports

ACE 2006 - 2007 Annual Report	PDF - 813kb	N/A
ACE 2005 - 2006 Annual Report	PDF - 574kb	N/A
ACE 2004 - 2005 Annual Report	PDF - 3mb	N/A
ACE 2003 - 2004 Annual Report	PDF - 3.2mb	N/A

ACE Membership

ACE Membership Form

PDF - 16kb

RTF - 44kb

Frequently Asked Questions - FAQ

Accounts and Billing	PDF - 16kb	RTF - 16kb
Deafness Resources Australia	PDF - 12kb	RTF - 12kb
Friends of ACE Support (FACES) Program 2006	RTF - 57kb	RTF - 23kb

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Friends of ACE Support Program 2006

Guidelines	PDF - 160kb	RTF - 68kb
Application Form	PDF - 334kb	RTF - 348kb
Friends of ACE Support (FACES) Program 2006	PDF - 57kb	RTF - 23kb

National Relay Service Plan

National Relay Service Plan (NRSP) 2005-2006	PDF - 388kb	RTF - 2.3mb
National Relay Service Plan (NRSP) 2004-2005	PDF - 388kb	RTF - 2.3mb
National Relay Service Plan (NRSP) 2001-2002	PDF - 400kb	RTF - 996kb
National Relay Service Plan (NRSP) 2000-2001	PDF - 336kb	RTF - 904kb

NRS Call Refusal Letter
from the Office of the Privacy Commission

Advice from the Office of the Federal Privacy Commission regarding financial institutions refusing to take calls from their customers via the National Relay service (NRS).

NRS Call Refusal Letter
(from the Office of the Privacy Commission)

PDF - 1.6mb

RTF - N/A

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